Sales Support Administrator

We looking to recruit a Sales Support Administrator at our dual franchise dealership in Bedford. We are looking for a positive, organised, professional individual to work alongside the existing sales team. This role is office based within Bells Motor Group located on Riverfield Drive in Bedford.

The Role:

We are seeking a Sales Support administrator To offer support to the Sales department to ensure the customer sales experience is efficient and high quality resulting in excellent customer satisfaction.

Responsibilities:

• In this busy and varied role you will work closely with the sales department to complete and process customers’ vehicle orders, and all associated administration.
• Ensure vehicles are ordered exactly to customer requirements.
• Processing vehicle orders, taxing vehicles, supporting Retail Managers to collate finance paperwork and order tracking details.
• Managing a heavy workload and prioritising work schedules
• Collate and record all new and Used vehicle delivery information. Create digital files for all vehicles into stock showing all vehicle details (Colour, Chassis No., Specification, Date of Delivery, etc.); create stock records for all new vehicles, display unit, demonstrators etc.
• Assist the sales staff with the order progression and customer contact.
• On completion of the vehicle sale ensure routing of documentation to all appropriate departments.
• Arrange Registration and Vehicle Excise Licenses for all sold vehicles. Arrange and maintain a supply of registration numbers - progress their authorisation for payment of vehicle excise licenses; request and complete Forms V55 for each vehicle; ensure forms and payments are processed in a timely manner to supply log books and tax for vehicles as required.
• Prepare and complete all sales invoices in a timely manner. Check for accuracy on prices, tax and non-revenue items. Ensure routing to appropriate department. Input appropriate information into computer system.
• Provide secretarial assistance as required to the Sales Manager and Sales Staff including typing correspondence and answering telephones.
• Maintain record of all tax renewals and insurance for Company Demonstrators to ensure timely renewal.
• To comply with all company rules and regulations detailed within the Company handbook.
• To maintain a smart appearance at all times in accordance to the Bells Motor Group dress code.
• Flexibility to work with both brands, Kia & Volvo and also to support the sister branch in Northampton as required.
• To participate in personal development by attending internal and external training courses as directed by management.

Working hours:

35 Hours per week / 5 days a week

• Monday to Friday 8.30am – 17.00pm

Company benefits:

• 24 days annual leave plus bank holidays
• Company pension
• Simply Health Scheme
• Bells Benefit hub - discounts on retailers, restaurants, cinemas & holidays
• Free staff parking. Job Types: Permanent, Full-time

Experience:

• Previous experience of Vehicle Sales Administration would be advantageous, however training will be provided for the right individual.
• You will be an excellent communicator with outstanding administrative skills and attention to detail.
• An ability to work to a high standard and to ensure all paperwork is submitted securely and accurately.
• Working as part of a team, you will have the ability to engage with other members of the dealership to encourage a smooth and efficient service for our customers.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
• Systems include: Keyloop Rev 8, IStore Docs, Excel, Volvo QW90, Kompass (DSP), VIDA

Please send your CV to: Emma Bell – Direct – ebell@bellsmotorgroup.co.uk