Parts Advisor

An opportunity has arisen for a Parts Advisor at our Dual Franchise Dealership in Bedford, representing Volvo and Kia. We are currently looking for a Parts Advisor to become part of our successful team. You must be well presented, enthusiastic and show a commitment to delivering the highest level of service to our internal and external customers. Duties to include goods inwards, assisting with retail and trade sales customers and workshop technicians in a speedy and professional manner. Experience in the parts business is essential as are good communication skills and the ability to be a team player.

Responsibilities

• To ensure that all customers and internal Parts needs are dealt with promptly and courteously responding immediately to requests for parts.
• To be fully aware of the usual trading terms and account procedures of the dealership.
• To ensure that parts are correctly checked against delivery notes and that they are binned accordingly before the delivery note is signed.
• To ensure that the work area is kept to a high standard of cleanliness and that Health and Safety and COSHH requirements are adhered to at all times.
• To maintain up-dated displays at all times providing high quality merchandising of parts and accessories.
• To ensure that all exchange and warranty units returned to the parts department are prepared and returned in the prescribed manner.
• To participate in personal development and attend training courses both internally and externally.
• To ensure that the procedures for handling cash, cheques and accounts are fully adhered to in accordance with Bells Motor Group policy.
• To report any stock damage or stock losses to the manager without delay.
• To assist in out of hours stock checks when required.
• To maintain good working relationships with colleagues in other departments.
• Present a professional image continually with corporate identity maintained at all times including wearing Bells corporate workwear.
• Be prepared to undertake hours of work to suit the business.
• Be continuously and consistently conscious of customer needs providing at all times the highest level of courtesy and service and promote customer satisfaction

Working Hours:

Monday - Friday 8.00am - 17.30pm
1 in 3 Saturday's 8.30am - 12.30pm

Company Benefits:

• Pension Scheme
• Simply Health Employee Scheme
• Employee Benefits Portal

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Automotive Parts: 2 years (required)

If you are interested in this vacancy please email your CV and a Covering Letter to Gavin Damon – Group Aftersales Manager – gdamon@bellsmotorgroup.co.uk