Customer Feedback

Bells Motor Group has represented the Volvo franchise for over 59 years and over 16 years for Kia so looking after our loyal customers in Northamptonshire and Bedfordshire for new and used Volvo cars, repairs, MOTs and servicing is what we aim to do at the highest level of service.

We pride ourselves on the excellent service we give to both new and existing customers and appreciate positive feedback we can forward onto our staff. However we also understand that sometimes things do not always go as planned and I would really appreciate the opportunity to personally resolve any issues or concerns you may have.

If there is any matter you would like to bring to my attention you can contact me by phone, email or complete the online form.

Kind Regards

Emma Bell

Director

Email: headoffice@bellsmotorgroup.co.uk
Phone: 01604 621363

Please click here to view our Company Complaints Procedure

Kia Feedback

Volvo Feedback

Bedford Road, Northampton, United Kingdom, NN1 5NT

Reg Office: Bedford Road, Northampton, United Kingdom, NN1 5NT

Reg. Company Number: 2235225

VAT Reg. No. 119112992

Bells Motor Group Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

National Retailer Group of the Year 2022

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