Volvo Service Promise - Servicing that focuses on you and your needs

Free Breakdown and Recovery provided with every Volvo Service at Bells Motor Group

A FREE UPDATE OF THE CAR’S SOFTWARE TO THE LATEST VERSION IS ALWAYS INCLUDED*

At Volvo, we’re constantly developing and improving the software for our cars. This means that your Volvo can get a little better at every servicing, since free software updates are always included. Examples of functions or systems that can be optimised include air conditioning, engine and driver information.
*Applies to all Volvo models from model year 1999 and onwards, except the Volvo C70 –05, S/V40 –03, XC/V70 –00.

WE WILL ALWAYS OFFER YOU ALTERNATIVE TRANSPORT SOLUTIONS

You shouldn’t need to be without a car when yours is in for service. This is why we make it easy for you by always offering alternative transport solutions. Book via your personal service contact.

WE WILL ALWAYS PERFORM A HEALTH CHECK OF YOUR VOLVO, WITH FOCUS ON SAFETY

We connect your Volvo to our computerized diagnostics system to check that all safety systems function correctly. As part of the health check, we also check the status of the battery. Many of today’s devices (such as iPods, mobile phones, navigation units etc) draw power from the battery – by checking the status we offer you peace of mind.

WE WILL ALWAYS WASH YOUR CAR IN CONJUNCTION WITH SERVICING

It’s always nice with a spotlessly clean and newly-washed car, and therefore we will wash your Volvo for you every time you have it in for service at our workshop. With Volvo Service Promise, your car is not only serviced and checked on the inside, it’s also clean and cared for on the outside

YOU WILL ALWAYS GET A PERSONAL CONTACT PERSON WHO IS DEDICATED TO YOU

With Volvo Service Promise you always have your own personal service contact, who is specially trained by Volvo and who can answer your questions. Your personal service contact stands by to book an appointment for service for you or to order other work, such as tyre changes or car care.

WE WILL EXTEND YOUR VOLVO ASSISTANCE FOR ONE YEAR AT NO EXTRA CHARGE

In conjunction with the Volvo Genuine Service, we’ll provide Volvo Assistance for one year at no extra charge. Volvo Assistance means that in case of breakdown, you can get help around the clock, anywhere in Western Europe. Whether it’s fixing a flat tyre or compensation for accommodation costs while the car is being repaired.

VOLVO GENUINE SERVICE – THE BEST FOR YOUR VOLVO

Regularly servicing at your authorised Volvo workshop is the best way to ensure trouble-free motoring. It is the only workshop guaranteed to offer you the unique combination of Volvo Genuine Parts, Volvo-unique methods and the expertise of specially trained Volvo technicians. We “live and breathe” Volvo, and we know the cars like our own pocket.

TERMS AND CONDITIONS

  • To be eligible for Volvo Assistance, supplied free of charge with Volvo Service Promise, a car must have a service carried out by an authorised Volvo Dealer or Volvo Service Centre.
  • A service is classified as a Volvo scheduled maintenance service and does not include reduced content service programmes such as the Volvo Essential Service or other maintenance, repairs or MOTs.
  • The offer is open to all Retail customers and Business customers who operate a fleet size of up to and including 5 cars.
  • Customers whose cars are part of the Motability scheme are not eligible as specific roadside assistance cover is already provided by Motability.
  • Volvo Assistance cover starts from the date the Service was invoiced and is valid for 365 days from the invoice date.
  • This cover can run concurrently with any Volvo Assistance that is part of the New Car offer, Selekt used car offer or Service Activated offer previously supplied and provides the same level of comprehensive cover.
  • There is no cash alternative or refund on cover provided with a New or Selekt used car or Service Activated cover supplied with a previous service.
  • Volvo reserve the right to remove or amend the offer at any time.